Please call 1-888-427-5045 anytime 24/7, to begin to claims process. Please have your policy number available, if possible.
On the call, you will be asked to provide:
- The reason for filing your claim
- The date the incident occurred (or the condition began) that necessitated the need to file the claim
- Additional background information to help your agent process your claim
Next, the Associate will explain the rest of the claims process to you, and send your claim packet in the mail.
Then, you will complete the claim forms and provide the additional documentation requested and return it to:
Allianz Global Assistance
Attn: Tuition Claims Dept.
P.O. Box 72031
Richmond, VA 23255-2031
Fax: (804) 673-1469